To be moved from raucous laughter to tears – that in the end I didn’t even try to hide -is not something that you expect in the course of one presentation, and certainly not at a conference but that is exactly what happened when Lemn Sissay gave his keynote address on the second day of the Co-operative College’s Education and Research Conference. I think I wept three times during his speech but as I’ve reflected on it since, as I put myself into the shoes of that scared and confused little boy, I must also confess to tears pricking my eyes again and again.

Lemn shared his story with us. His own personal history, lived through his eyes. In his own inimitable style. It was warm, it was incredibly funny, it meandered through wonderful moments of his life in a magically chaotic, haphazard way interspersed with his lyrical poetry. And then it got very real. He told us his story. The story. His experience of going into ‘the system’ and living, or rather being processed through Care. Care. It’s an odd choice of word really but that’s what we call it. A convenient shorthand but not an accurate one.

The painful truth that we were forced to face… The Care system is failing young people. Our young people. Our next generation.

Our children.

  • 34% percent of care leavers are not in education, employment or training at the age 19, compared with 13% of all young people
  • The average age for suicide if you are a care-leaver is 27
  • Young people leaving care are probably going through major trauma, possibly even PTSD, while trying to cope with all the ‘normal’ stresses of training, finding work, living as young adults
  • 40% of prisoners under 21 were in care as children (only 2% of the general population spend time in prison)

The Care system is failing our children. And failing them massively.

How well do we understand that? How often do we sit and think about it? How often do we talk about it? Or do we comfort ourselves that there is a system that looks after the children that have been failed, that gives them a bed, food, shelter and that’s a measure of our society doing right by them? These are difficult questions that I’ve potentially never asked myself. Not because I’m a careless or uncaring person, not because I’m politically or socially unaware but maybe because I see other issues more often, more urgent (?), more horrifying (?). Every day as I walk past shop doorway after shop doorway with a cold and hungry homeless person sleeping in it I weep and a voice in me screams that something must be done to solve this.

It’s not an excuse. Not a good one at least. But it’s potentially a reason.

But as I heard that story I got a wake up call, suddenly I could see more clearly. This is a disgrace and a national crisis.

“I needed a hug” said Lemn. Those four words chilled me to the bone. I now felt the abject horror I should have already known. It cut through me like a knife. Hot tears spilled down my face without me realising.

“I needed a hug.” Of course you bloody did!

The thought of a child growing up without a hug is devastating. Impossible to imagine. Wrong. So very wrong.

“The most emotional conversation I had throughout my childhood in care was with a care worker who said ‘I have to keep my emotions separate from the job’.” Of course they did. I can hear it. I can understand what they meant and why they said it. But I wanted to scream ‘No!!. You can’t do that, it’s not fair. He needs a hug!’. And then I reflect and I can hear myself saying it. I can understand that processes and transactions are put in place to support care workers, to keep the system moving, to create efficiency and reports and to get the right result. And amongst all that, all the horror, how can you deal with it and take it home and sleep at night? But where is the humanity? Where is the nurturing? Where is the space for children to be children? Our children.

There has been much discussion in recent times about how co-ops can get involved in social care. It’s a great idea. It’s perfect. It chimes with the values and principles of the movement. It’s a great fit with the motivation of the Rochdale Pioneers. Identifying a social need, seeing the gulf of inequality and responding to it. This is what co-ops are about. This is why they’re important. This is why the world needs them.

But when I’ve heard these conversations that I welcome so much, they tend to be about elderly care. Care homes. ‘End of life care’ as it is neatly packaged occasionally. Run in a uniquely co-operative way with the service users consulted and involved, at the heart of the decision making. It’s all good. I support it wholeheartedly. We’ve all heard horror stories about what has happened to vulnerable, elderly patients in homes and hospitals and rightly we’ve been shocked and felt that something must be done. There has to be a better way. And a co-operative way would definitely be a better way of that I’m certain.

But what about the next generation? What about our children? Surely there can be a co-operative solution for them too… Putting humanity, empathy and actual care into the Care system. I would very much welcome a discussion, debate and serious consideration of this from the co-operative movement. We can be the difference. We should be the difference. Who else can or will do this?


Values versus value…


When I decided that I wanted to dedicate my freelance career to working with charities, credit unions and co-operatives it was primarily because these organisations had an absolute fit with my own personal values and would inspire me to do more, do better, be better. What is a greater motivation to get up in the morning and be the best that you can be?

Yes, I absolutely understood that in the current climate there was a need within the sector, particularly given the cuts in funding and the struggle with the onset of austerity that has damaged so many organisations to the bone. I knew too that, as in the corporate world, the first roles to go (and quite rightly) would be in ‘non-essential’ areas.

I was sure that there was a way for me to offer my help, my support and experience.

I knew that there was a need and I wanted to step into that gap and offer a professional service that was collaborative, inclusive and a professional offer at a price that was fair to all.

I know that many people thought I was naive and probably in need of a dose of reality. Perhaps some still do.

What I have learned though is that communications activity, that can add significant value to organisations, is being given to people who already have a full time job. Perhaps they have shown some enthusiasm or commitment for it but they are often struggling to fit it in alongside the day job. I’ve seen people carrying out these ‘side of desk’ roles who are terrified, lost, stressed and even downright resentful. None of these are good for the individual or the organisation.

I now know I can help more than I thought and it’s why I’m proud of the choice I made and the pricing structure I have in place. I refuse to charge overly expensive day rates or project rates for third sector organisations. My view is that you can be fair, honest and offer a quality, efficient and bespoke service at a reasonable rate.

Challenge me on that if you like but I stand by it wholeheartedly.

The resolution will not be televised…


At the end of a year and the beginning of a new one we’re culturally encouraged, almost expected, to make a set of resolutions, promises to ourselves – and more often others – that we will try harder, strive to be better, give over old habits. Many expect us to declare them from the rooftops, hold them out for approval and judgement, only to then have to turn our blushes and apologetic eyes to the world if we fall short of our grand ambitions.

Surely this is why many see their resolutions out till the end of January (mid-February for those with great will-power) and then abandon them as a lost cause for another year. That doesn’t seem the best model for improvement does it?

I’ve outlined a set of objectives and ambitions for Wochi for 2015, and beyond but – call me pedantic – I’m refusing to call them new year resolutions, that terminology just doesn’t sit comfortably. I believe that in order to succeed we need to be flexible, responsive and agile to change. That’s something that is difficult to achieve when you set out a rigid goal at the beginning of the year without knowing what the year holds.

I’ll share these objectives with you in the coming weeks but as a principle I agree with this quote from Henry Moore;

“I think in terms of the day’s resolutions, not the years”.

That is not to say that the objective and ambition will bend with direction of the wind, it’s the activity required to make the ambition a reality that will have to flex as circumstances change and develop. That’s incredibly exciting and inspiring.

The thing that will always remain steadfast is the bedrock of Wochi; the values that it stands for and the purpose for which it was created. Future blogs will continue to explore these values and how they work in action and I’d love your feedback and views on them and how we can continue to develop further through new opportunities.

For now though I’d like to wish you a happy, peaceful and incredibly successful 2015.

“Write it on your heart that every day is the best day in the year.” Ralph Waldo Emerson

The Wochi story : The dream…




I absolutely believe in the co-operative values and principles, as anyone who knows me will tell you. For me, the (acknowledged) heritage of the co-operative movement, the story of the Rochdale Pioneers is the most perfect story that could ever have been written about a business model. Those of us that believe passionately in it have a duty to keep the principles alive in everything we do.

I am proud therefore to have worked for The Co-operative for over 16 years. I am also proud to have served as an elected member of the Group. I’m even more proud to have worked with incredible people to campaign for and promote the inspirational work that the Group has done, not least the ground-breaking Ethical Plan.

People have said that makes me a Co-op Geek, but I’m happy to wear that badge.

As a lover of language too, a flag-bearer, a pedant, a champion of the power of words and what some would consider a weaver of the spell of communication; I have been privileged to combine two loves in one for a long time.

For some time I have been dreaming of stepping out of the corporate world, following a dream and setting up independently. My dream has two pillars.

  • To set up independently to primarily offer communication support to charities, co-ops, credit unions and other values driven organisations
  • To become a co-operative to support the principle of co-operation among co-operatives

I’ve taken the leap to the first and I’m really embracing the challenge. My first two weeks have been exciting and incredibly rewarding. I will be striving to ensure it continues in that vein. The second will no doubt take longer but it’s the logical path so I will continue towards it.

your support and good wishes are so gratefully received and incredibly valued.



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